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POLÍTICA DE LA TIENDA

RESTRICTIONS

Atención al cliente

Soy una sección de atención al cliente. Soy un gran lugar para escribir un texto largo sobre su empresa y sus servicios y, lo más importante, cómo contactar a su tienda con consultas. Escribir una política detallada de atención al cliente es una excelente manera de generar confianza y asegurarles a sus clientes que pueden comprar con confianza.

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Soy el segundo párrafo en su sección de atención al cliente. Haga clic aquí para agregar su propio texto y editarme. Es fácil. Simplemente haga clic en "Editar texto" o haga doble clic en mí para agregar detalles sobre su política y realizar cambios en la fuente. Soy un gran lugar para que cuentes una historia y permitas que tus usuarios sepan un poco más sobre ti.

TERMS + CONDITIONS

Privacidad y seguridad

Soy una sección de política de privacidad y seguridad. Soy un excelente lugar para informar a sus clientes sobre cómo usa, almacena y protege su información personal. Agregue detalles como cómo utiliza la banca de terceros para verificar el pago, la forma en que recopila datos o cuándo se comunicará con los usuarios después de que su compra se haya completado con éxito.

 

La privacidad de su usuario es de suma importancia para su negocio, así que tómese el tiempo para escribir una política precisa y detallada. ¡Utilice un lenguaje sencillo para ganar su confianza y asegúrese de que sigan regresando a su sitio!

LATE/RESCHEDULE POLICY

  • Any changes to an appointment must be made through phone call/voicemail/text to 303 900 8833.

  • We kindly request a minimum 7 day notice to reschedule any appointments. If you reschedule less than a 7 day notice of booked treatment, you will be charged a late cancellation fee of 50% of the booked treatment.

  • Please be on time to your appointment. If you are 10 minutes or more late, your appointment will be cancelled and will be marked as a "no show." Clients who are late to their appointment can result in insufficient time for proper thorough treatment and can cause a huge delay for subsequent appointments thereafter.

  • Any changes to a booked appointment made 72 hours or less from booked treatment time, will be marked as a “no show” and will be charged for the full treatment cost. This includes same day cancellations - Changes includes reschedules and cancellations. 72 hours or less is too short of a notice for your reserved appointment time, please plan accordingly.

  • If your appointment is marked as a "no show," the booking fee, or any prepayments made will be forfeited and you will be charged for the full missed treatment. In the case of a prepaid treatment, that treatment will be forfeited.

  • Appointment reschedule/cancellation due to being sick or any medical reasons must provide a doctors note within the same week of notification to info@essemedspa.com and the cancellation fee will be refunded within 5-7 business days.

DISCLAIMER

ALL TREATMENTS

  • All results may vary depending on and not limited to skin type, age, scarring, diet, health, stress levels, proper pre and post care, and facial products used. These are some factors that all play a key role in your results, which is why it is important to know that more than one treatment may be required.

  • Clients with history of no shows can only book future appointments if paid in full.

  • Treatments rendered can not be refunded under any circumstance. Appointments are very thorough and client’s honesty is very important for proper treatment. We are open to feedback during the consultation process and it is highly encouraged, therefore, in consenting to be treated, it is important that client understands and accepts this policy.

  • We are not held liable for any thing that the client did not disclose to us during consultation process or any thing that the client is “unaware” of. This does not result in a refund of treatment if there is an adverse reaction due to non-disclosure and the “unknown.”

  • Pre and post care information is available in your e-mail for easy access and it is your responsibility to take care of your treatment accordingly.

  • Prices and policies are subject to change at any time without notice. If treatment is already booked there will not be an effect on price.

  • All photos and videos taken during the appointment will be used for social media and marketing purposes excluding cosmetic injectable treatments without consent.

  • We have the right to refuse, ban or fire a client for any reason whether treatment has been completed or not. This will not result in a refund.

 

 

PERMANENT MAKE UP ONLY

  • All the above included.

  • Touch up is not included. Touch ups are $200 - $250+

  • We are not liable to any changes wanting to be made to micropigmentation once the final decision was approved during consultation. Please thoroughly review the drawn shape prior to starting the procedure.

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